Jean-François Lévesque

Twitter

• «@an example to remember if your company ever has to confront bad news : find the most positive aspect, and make su… twitter.com/i/web/status/1… 5 days ago
• "If you want to create satisfaction, the two elements are:@Make useful promises;@Keep them. Price is unrelated, exc… twitter.com/i/web/status/1… 6 days ago
• "You’re no longer designing to extend engagement or keep customers in the app. Rather, you’re helping people get in… twitter.com/i/web/status/1… 2 weeks ago
• "Consultants often use ideographs: provide them with a sort of plug-and-play thinking, allowing them to quickly mak… twitter.com/i/web/status/1… 2 weeks ago
• "firms increasingly recognising need for these three activities to come under one function (sometimes with process… twitter.com/i/web/status/1… 3 weeks ago